Privacy Policy

The Vega Project

Last Updated: 03/16/2026

The Vega Project respects your privacy and is committed to protecting any personal information you provide when using this website or participating in peer support services. This Privacy Policy explains how information is collected, used, and protected.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

The Vega Project may collect personal information that you voluntarily provide through the website, including:

• Name
• Email address
• Phone number
• Information shared through contact forms
• Information provided when booking peer support sessions
• Payment information if services are purchased

We may also collect limited non-personal information automatically through website analytics tools.

2. How Your Information Is Used

Information collected may be used to:

• respond to inquiries or messages
• schedule and manage peer support sessions
• provide services requested by users
• process payments if applicable
• improve website functionality and user experience
• communicate updates or service-related information

Your information will only be used for purposes related to providing services or operating the website.

3. Confidentiality of Conversations

Peer support sessions may involve the sharing of sensitive personal experiences.

The Vega Project respects the privacy of participants and treats shared information with discretion. However, these conversations are not protected under therapist–patient confidentiality laws, as services provided are peer support and not clinical therapy.

Confidentiality may be limited in situations involving:

• risk of harm to yourself or others
• legal requirements or court orders
• other circumstances where disclosure is required by law

4. Payment Information

If payments are processed through the website, payment information is handled by secure third-party payment processors. The Vega Project does not store full credit card information on its servers.

Please review the privacy policies of any payment platforms used when submitting payment information.

5. Website Analytics and Cookies

The Vega Project may use basic analytics tools or cookies to understand how visitors use the website.

These tools may collect non-identifying information such as:

• browser type
• device type
• pages visited
• time spent on the website

This information is used solely to improve website performance and user experience.

6. Third-Party Services

The Vega Project may use third-party services for functions such as:

• website hosting
• appointment scheduling
• payment processing
• email communication

These providers may have access to information necessary to perform their services but are expected to handle data securely and in accordance with applicable privacy standards.

7. Data Security

The Vega Project takes reasonable steps to protect personal information from unauthorized access, disclosure, or misuse.

However, no internet-based system can guarantee complete security, and users share information at their own discretion.

8. Data Retention

Personal information will only be retained for as long as necessary to:

• provide services
• maintain communication records
• comply with legal or administrative obligations

Information may be deleted upon request unless retention is required by law.

9. Your Privacy Rights

You may request to:

• review personal information collected about you
• correct inaccurate information
• request deletion of personal information

Requests may be submitted using the contact information listed below.

10. Children's Privacy

The Vega Project does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

If such information is discovered, reasonable steps will be taken to remove it.

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services or legal requirements.

Updates will be posted on this page with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.